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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Riley McClellan

Riley McClellan

August 8, 2025

5  out of  5
rating by Riley McClellan
"Patrick is great, get your insurance here!"
We responded:
"Thank you, Riley! I'm happy to hear that Patrick provided you with great service. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Ryan Ashley

July 25, 2025

5  out of  5
rating by Ryan Ashley
"I have been treated very well at State Farm. From the account set up, claims department, account reviews and changes. Linda even called me back on a claim when she was out of the country a couple years ago. Great customer service there."
We responded:
"Thank you for your review, Ryan! I'm happy to hear that you've had such a positive experience with our team. Everyone here is dedicated to providing excellent service, and it's wonderful to know that our efforts have made a difference for you. If you ever need anything else, feel free to reach out!"
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Tawny Strickland

July 23, 2025

5  out of  5
rating by Tawny Strickland
"They are alway easy to talk to alway prompt."
We responded:
"Thank you for your review, Tawny! I'm happy to know that you find our team easy to talk to and prompt. We’re here to help with any of your insurance needs!"
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Lourdes Garcia

July 22, 2025

5  out of  5
rating by Lourdes Garcia
"Linda Sasseens staff are always so helpful, and always so friendly. Estrella helped make the changes I needed on my policy’s."
We responded:
"Thank you, Lourdes! I'm happy to hear that our team, especially Estrella, was able to assist you with your policy changes. We appreciate your kind words about our staff's helpfulness and friendliness. If you need anything else, feel free to reach out!"
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Pedro Rodriguez

July 21, 2025

5  out of  5
rating by Pedro Rodriguez
"Linda Saseen’s State Farm office in Wenatchee is amazing! Estrella helped me get renters insurance and provided same-day proof, which made the process super easy. As a maintenance supervisor, I really appreciate how quickly they also help my tenants get covered. Fast, friendly, and reliable service every time!"
We responded:
"Thank you, Pedro! I'm happy to hear that Estrella made getting renters insurance a breeze for you. It's great to know our team is providing fast and reliable service for you and your tenants. If you ever need anything else, feel free to reach out!"
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LaNita Jessup

May 6, 2025

5  out of  5
rating by LaNita Jessup
"My husband passed due to an auto accident. Eric and Linda were there for me the whole way. Excellent service. Very Grateful"
We responded:
"LaNita, I'm deeply sorry for your loss. I'm truly grateful for your kind words about the support Eric and I were able to provide during such a difficult time. It's important to us to be there for you when you need it most. Please don't hesitate to reach out if there's anything else we can assist you with."
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Makayla Unger

April 30, 2025

5  out of  5
rating by Makayla Unger
"Always an incredible experience dealing with this company!"
We responded:
"Thank you, Makayla, for your wonderful feedback! I'm glad to know that your experiences with us have been incredible. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Ryan Unger

April 29, 2025

5  out of  5
rating by Ryan Unger
"Highly recommend you guys to all my friends thank u"
We responded:
"Thank you, Ryan! I'm happy to know you would recommend us to your friends. Your support means a lot. If you ever have any questions or need assistance, feel free to reach out."
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Isela

April 25, 2025

5  out of  5
rating by Isela
"Very happy with the service that Esme provided. She explained things thoroughly and answered all my questions, her level of service exceeded!"
We responded:
"Thank you, Isela, for sharing your experience! I'm glad to hear that Esme provided such exceptional service and addressed all your questions with clarity. It's wonderful to know her efforts exceeded your expectations. If you have any more questions or need assistance in the future, feel free to reach out to our office."
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Liliana Castillo

April 4, 2025

5  out of  5
rating by Liliana Castillo
"Can't recommend this company more, this company gave us peace of mind in knowing that we met the price coverages. Thank you estrella for your amazing customer service!!"
We responded:
"Thank you, Liliana! I’m so glad Estrella was able to provide the service and clarity you needed. We appreciate your recommendation and the opportunity to help with your coverage!"
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David Fohs

April 1, 2025

5  out of  5
rating by David Fohs
"Thank you, State Farm for going above and beyond your duties by helping a disabled veteran during hard times."
We responded:
"Thank you, David, for your kind words! I'm truly happy that our efforts made a difference during such challenging times. Supporting our veterans is important to us, and we're always here to help whenever you need. If you have any questions or need further assistance, please don't hesitate to reach out."
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Ricardo Valdovinos

March 26, 2025

5  out of  5
rating by Ricardo Valdovinos
"Exelente personal muy amables hablan español tengo muchos años con ellos"
We responded:
"¡Gracias, Ricardo! Estamos muy contentos de saber que has tenido una experiencia positiva con nuestro equipo durante tantos años. Nos enorgullece poder atenderte en español y ofrecerte un servicio amable. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Andrew Avila

March 21, 2025

5  out of  5
rating by Andrew Avila
"My dad and I both go through Brandy, she is amazing and always available and always on the ball and gets problems fixed efficiently. Nothing but great things to say!"
We responded:
"Thank you, Andrew, for sharing such positive feedback! I'm glad to hear that Brandy has been able to assist you and your dad efficiently. Her dedication and availability are truly appreciated. If you ever need anything else, feel free to reach out to our office!"
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STEVE AVILA

March 21, 2025

5  out of  5
rating by STEVE AVILA
"Been with State Farm for a while now, Brandy has always been great to work with! She goes above and beyond every time i’m in need. Keep up the great work!"
We responded:
"Thank you, Steve, for sharing your experience! I'm happy to hear that Brandy has been a great help and consistently goes above and beyond for you. Your support means a lot to us. If you ever need anything else, don't hesitate to reach out!"
Profile photo of Esperanza Estrada

Esperanza Estrada

March 21, 2025

5  out of  5
rating by Esperanza Estrada
"My experience with State Farm, has always been great. All the staff is super nice and friendly. Estrella Zavala is always easy to talk to and quick to answer any questions I may have."
We responded:
"Thank you, Esperanza, for your wonderful feedback! I'm happy to know that you've had such a positive experience with our team. Estrella is indeed a valuable part of our office, and I'm glad she has been able to assist you effectively. If you ever have more questions or need assistance, we're here to help!"
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Erik Etzkorn

March 21, 2025

5  out of  5
rating by Erik Etzkorn
"I've been using State Farm for years and they've always been fantastic. Patrick has consistently been an excellent source of information and assistance when needed. I'm very grateful to have such a solid insurance company and representative, recommending them frequently to others when they ask who insures my vehicle."
We responded:
"Thank you, Erik, for your wonderful feedback! I'm glad to know that Patrick has been a valuable resource for you. Your recommendation means a lot to us, and we're grateful to have you as part of our State Farm family. If you ever have any questions or need further assistance, please feel free to reach out."
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Dustin

March 21, 2025

5  out of  5
rating by Dustin
"Always a pleasure to speak with, very helpful when claims have been filed. Always there the answer questions during business hours."
We responded:
"Thank you for the review, Dustin! We are happy to hear that our office was able to help you with your claims. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Wesley Hester

March 21, 2025

5  out of  5
rating by Wesley Hester
"This team is incredible and Eric is especially a treat to work with! Small town feel with a huge resource pool and knowledge!"
We responded:
"Thank you, Wesley! I'm happy to hear that you enjoyed working with Eric and found our team to be a great resource. We strive to provide that small-town feel while offering extensive knowledge and support. If you ever need assistance in the future, don't hesitate to reach out!"
Profile photo of Jacob Anthis

Jacob Anthis

March 21, 2025

5  out of  5
rating by Jacob Anthis
"Excellent service!"
We responded:
"Thank you, Jacob! I'm glad you're happy with our service. If you have any questions or need assistance in the future, feel free to reach out."
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vanessa M

March 17, 2025

1  out of  5
rating by vanessa M
"Very rude lady. Actually, you did not ask nicely; you were very rude about it. When we went to move our truck, you came back outside and raised your voice at us, asking if we ‘clearly didn’t see your signs.’ You went off on us while we had our child with us"
We responded:
"Thank you for sharing your feedback. We strive to provide the best service to all our customers and appreciate your input. We want to clarify that our parking lot is reserved for employees and customers conducting business with us during our operating hours. The “You Will Be Towed” signs are in place to ensure that our limited parking is available for those who need it. When we noticed your vehicle parked in this area, our intention was to save you from potential towing charges by kindly asking you to move your car. We understand that parking can be frustrating, and we truly appreciate your understanding of our policies. "
Profile photo of Juan Mendoza

Juan Mendoza

March 17, 2025

1  out of  5
rating by Juan Mendoza
"Rudest lady I have ever encountered with."
We responded:
"Thank you for sharing your feedback. We strive to provide the best service to all our customers and appreciate your input. We want to clarify that our parking lot is reserved for employees and customers conducting business with us during our operating hours. The “You Will Be Towed” sign is in place to ensure that our limited parking is available for those who need it. When we noticed your vehicle parked in this area, our intention was to save you from potential towing charges by kindly asking you to move your car. We understand that parking can be frustrating, and we truly appreciate your understanding of our policies. "
Profile photo of Heidi Brown

Heidi Brown

February 22, 2025

5  out of  5
rating by Heidi Brown
"My husband, Brad Sourbeer, and I want to give Patrick Cloakey the highest review possible. We have our business vehicles, personal vehicles and our home insured with State Farm Linda Sasseen. My daughters also insure their vehicles and homes with State Farm Linda Sasseen and Patrick helps them also. He truly helps our entire family. Patrick went to school with my daughters so we have known him for many years. 1 year ago we had a disaster happen in our home. We have never claimed anything on our home insurance but unfortunately we had to with this disaster. There were many times I called and many times I emailed Patrick for help. He helped us when I was angry, sad or just flat frustrated. I cannot thank him enough for all the support he provided us during our disaster. We are so thankful to have a local insurance agent on our side. Heidi Sourbeer"
We responded:
"Thank you so much, Heidi, for taking the time to share your experience with us! I am truly delighted to hear that Patrick has been such an incredible source of help and support for you and your family, particularly during those challenging times that we all face at some point in our lives. It is truly heartwarming to know that his assistance made a significant difference when you needed it the most. Your feedback means a lot to us, and it reinforces the importance of the work we do. If you ever have any more questions, concerns, or if you need further assistance in the future, please do not hesitate to reach out to us. We are always here for you and ready to help in any way we can!"
Profile photo of Carol Howell

Carol Howell

January 16, 2025

5  out of  5
rating by Carol Howell
"Esme is awesome. She went out of her way to help me with my questions and her explanations were clear and thoughtful Thank you for having an employee like her!"
We responded:
"Thank you, Carol, for your wonderful feedback! I'm happy to hear that Esme was able to assist you so effectively. Her dedication to providing clear and thoughtful explanations truly makes a difference. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Aerin Sipe

December 14, 2024

5  out of  5
rating by Aerin Sipe
"I’ve had state farm for the longest time, several different branches. But Eric at Linda Sasseen is by far the BEST agent. So friendly and easy to work with. I moved counties but stay with them for their awesome customer service!"
We responded:
"Thank you, Aerin, for your wonderful feedback! I'm so happy to hear that you've had such a positive experience with our office. It's fantastic to know that Eric has made such a great impression with his friendly and helpful service. We're grateful for your loyalty and are always here to assist you with any future needs or questions."
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Monnie Matthews

December 6, 2024

5  out of  5
rating by Monnie Matthews
"I highly recommend this agency. My agent is Patrick Coakley---a good agent and someone I consider a friend. Linda runs a fine operation. I moved to western Washington years ago but am still with this agency because of the service."
We responded:
"Monnie, Thank you so much for your wonderful review! We're happy to know that Patrick has been both a great agent and a friend to you. It's fantastic that even after moving to western Washington, you continue to value our service. Our team is grateful for your loyalty and trust. If you ever need anything, we're always here to help!"